/* =========================================
   SP AS CONVERSATIONS — PORTAL-ALIGNED CSS
   ======================================== */

.zbs-portal-content .wpas {
    font-family: inherit;
    color: var(--sp-text);
    background: transparent;
    border-radius: 0;
    padding: 0;
}

.zbs-portal-content .wpas,
.zbs-portal-content .sp-ui-card {
    border: 0 !important;
    box-shadow: none !important;
}

/* =========================================
   THREAD HEADER + ACTION BAR
   ========================================= */

.zbs-portal-content .sp-thread-header {
    padding-bottom: 18px;
    margin-bottom: 26px;
    border-bottom: 1px solid var(--sp-border);
}

.zbs-portal-content .sp-thread-label {
    font-size: 12px;
    color: var(--sp-muted);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin-bottom: 6px;
}

.zbs-portal-content .sp-thread-title {
    font-size: 20px;
    font-weight: 600;
    margin: 0 0 6px;
}

.zbs-portal-content .sp-thread-meta {
    font-size: 13px;
    color: var(--sp-muted);
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    align-items: center;
    margin-bottom: 12px;
}

.zbs-portal-content .sp-thread-cta {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    margin-bottom: 32px;
}

.zbs-portal-content .sp-thread-cta .sp-ui-button {
    flex: 1;
    text-align: center;
}

.zbs-portal-content .sp-thread-cta .sp-ui-button-link {
    background: transparent;
    border: 1px solid var(--sp-border);
}

.zbs-portal-content .wpas .sp-discussion-actions-row {
    display: flex;
    gap: 2%;
    margin-bottom: 24px;
    flex-wrap: wrap;
}

.zbs-portal-content .sp-thread-messages {
    display: flex;
    flex-direction: column;
    gap: 18px;
    margin-bottom: 26px;
}

.zbs-portal-content .wpas .sp-as-actions,
.zbs-portal-content .wpas .sp-as-conversations-actions {
    display: flex;
    gap: 2%;
    margin: 16px 0 32px;
    flex-wrap: wrap;
}

.zbs-portal-content .wpas a.button,
.zbs-portal-content .wpas a.btn {
    all: unset;
}

.zbs-portal-content .wpas a[href*="view=new"],
.zbs-portal-content .wpas a[href*="tickets"] {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 48%;
    height: 48px;
    padding: 0;
    margin: 8px 1%;
    background: #dcdcdc;
    border-radius: 6px;
    text-decoration: none;
    color: #2c2c2c;
    font-weight: 500;
    line-height: 1;
}

.zbs-portal-content .wpas a[href*="view=new"]:hover,
.zbs-portal-content .wpas a[href*="tickets"]:hover {
    background: #cfcfcf;
}

/* =========================================
   HARD FLATTEN — REMOVE NESTED BOXES
   ========================================= */

.zbs-portal-content .wpas,
.zbs-portal-content .wpas-ticket,
.zbs-portal-content .wpas-reply,
.zbs-portal-content .wpas .wpas-child-ticket {
    background: transparent !important;
    border: none !important;
    box-shadow: none !important;
}

.zbs-portal-content .wpas-ticket,
.zbs-portal-content .wpas-ticket .wpas-ticket {
    background: transparent !important;
    border: 0 !important;
    box-shadow: none !important;
    padding: 0 !important;
}

.zbs-portal-content .wpas-ticket {
    margin-bottom: 26px;
}

.zbs-portal-content .wpas .wpas-child-ticket {
    display: none;
}

/* =========================================
   ACTION BUTTON ROW
   ========================================= */

.zbs-portal-content .sp-action-bar {
    display: flex;
    gap: 18px;
    margin-bottom: 26px;
}

.zbs-portal-content .sp-action-bar a {
    flex: 1;
    text-align: center;
    padding: 12px 18px;
    border-radius: 6px;
    background: #e5e7eb;
    color: var(--sp-text);
    font-weight: 500;
    text-decoration: none;
    transition: background 0.2s ease;
}

.zbs-portal-content .sp-action-bar a:hover {
    background: #d1d5db;
}

/* ========================
   TABLES (MATCH sp-ui-table)
   ======================== */

.zbs-portal-content .wpas table {
    width: 100%;
    border-collapse: collapse;
    font-size: 14px;
}

.zbs-portal-content .wpas th {
    text-align: left;
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--sp-muted);
    padding: 12px 10px;
}

.zbs-portal-content .wpas td {
    padding: 14px 10px;
    border-bottom: 1px solid var(--sp-border);
}

.zbs-portal-content .wpas tr:nth-child(even) {
    background: var(--sp-table-alt);
}

/* ========================
   BUTTONS (MATCH sp-ui-button)
   ======================== */

.zbs-portal-content .wpas .wpas-btn,
.zbs-portal-content .wpas input[type="submit"] {
    display: inline-block;
    padding: 10px 18px;
    border-radius: var(--sp-radius);
    background: var(--sp-primary, #1f2937);
    color: #fff;
    border: none;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    transition: background 0.2s ease;
}

.zbs-portal-content .wpas .wpas-btn:hover,
.zbs-portal-content .wpas input[type="submit"]:hover {
    background: var(--sp-primary-hover, #111827);
}

.zbs-portal-content .wpas .sp-as-submit-row {
    margin-top: 10px;
}

.zbs-portal-content .wpas .sp-as-submit-row button[name="wpas-submit"],
.zbs-portal-content .wpas .sp-as-submit-row input[name="wpas-submit"] {
    display: inline-block !important;
    visibility: visible !important;
    opacity: 1 !important;
    background: var(--sp-primary, #1f2937) !important;
    color: #fff !important;
    border: 1px solid var(--sp-primary, #1f2937) !important;
    width: auto !important;
    min-width: 180px;
}

/* ========================
   FORM ELEMENTS
   ======================== */

.zbs-portal-content .wpas input,
.zbs-portal-content .wpas textarea,
.zbs-portal-content .wpas select {
    width: 100%;
    padding: 10px;
    border: 1px solid var(--sp-border);
    border-radius: var(--sp-radius);
    background: var(--sp-input-bg);
    font-size: 14px;
    margin-bottom: 14px;
}

/* === FINAL BUTTON OVERRIDES === */
.sp-discussion-action {
    display: inline-flex;
    align-items: center;
    justify-content: center;

    width: 48%;
    height: 48px;

    padding: 0;

    margin: 8px 1%;

    background: #dcdcdc;
    border-radius: 6px;

    color: #2c2c2c;
    text-decoration: none;
    font-weight: 500;

    line-height: 1;
    box-sizing: border-box;
}

.sp-discussion-action:hover {
    background: #cfcfcf;
}

.sp-discussion-action--primary {
    background: #dcdcdc;
}

.sp-discussion-action--primary:hover {
    background: #cfcfcf;
}

/* === THREAD BUTTON ROW (RESTORE HORIZONTAL ALIGNMENT) === */

.zbs-portal-content .wpas .sp-discussion-actions-row {
    display: flex !important;
    flex-direction: row !important;
    justify-content: space-between;
    align-items: center;
    gap: 2%;
    width: 100%;
}

.zbs-portal-content .wpas .sp-discussion-actions-row .sp-discussion-action {
    flex: 1 1 48%;
    max-width: 48%;
}

/* === THREAD CTA CONTAINER FIX === */

.zbs-portal-content .wpas .sp-thread-cta {
    display: block !important;
    width: 100%;
}

.zbs-portal-content .wpas .sp-thread-cta .sp-discussion-actions-row {
    display: flex !important;
    flex-direction: row !important;
    justify-content: space-between;
    align-items: center;
    gap: 2%;
    width: 100%;
}

.zbs-portal-content .wpas .sp-thread-cta .sp-discussion-action {
    flex: 1 1 48%;
    max-width: 48%;
    text-align: center;
}

/* === NORMALIZE BUTTON APPEARANCE === */

.zbs-portal-content .wpas .sp-discussion-action--primary {
    background: var(--sp-portal-button-bg, #e5e7eb) !important;
    color: var(--sp-portal-button-text, #1f2937) !important;
}

.zbs-portal-content .wpas .sp-discussion-action:hover,
.zbs-portal-content .wpas .sp-discussion-action--primary:hover {
    background: var(--sp-portal-button-bg-hover, #d1d5db) !important;
}

.sp-discussion-action--primary {
    background: #dcdcdc;
}

.zbs-portal-content .wpas textarea {
    min-height: 120px;
}

/* ========================
   THREAD / REPLIES
   ======================== */

.zbs-portal-content .wpas-ticket {
    margin-bottom: 26px;
}

.zbs-portal-content .wpas-ticket h1,
.zbs-portal-content .wpas-ticket h2 {
    font-size: 20px;
    margin-bottom: 6px;
}

.zbs-portal-content .wpas-ticket .wpas-ticket-meta {
    font-size: 13px;
    color: #777;
    margin-bottom: 18px;
}

.zbs-portal-content .wpas a[href*="view=new"],
.zbs-portal-content .wpas a[href*="tickets"] {
    display: inline-block;
    width: 48%;
    text-align: center;
    padding: 14px 18px;
    background: #dcdcdc;
    border-radius: 6px;
    text-decoration: none;
    color: #2c2c2c;
    font-weight: 500;
    margin: 8px 1%;
}

.zbs-portal-content .wpas a[href*="view=new"]:hover,
.zbs-portal-content .wpas a[href*="tickets"]:hover {
    background: #cfcfcf;
}

.zbs-portal-content .wpas-reply,
.zbs-portal-content .sp-message {
    margin-bottom: 24px;
    padding: 18px 20px;
    border-radius: 6px;
    border: 1px solid var(--sp-border);
    background: transparent;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);
    max-width: 720px;
}

.zbs-portal-content .wpas-reply.staff,
.zbs-portal-content .wpas-reply-admin,
.zbs-portal-content .sp-message--admin {
    background: #f3f4f6;
    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.08);
    margin-left: 16px;
}

.zbs-portal-content .sp-message--client {
    margin-right: auto;
}

.zbs-portal-content .sp-message-meta {
    font-size: 12px;
    color: var(--sp-muted);
    margin-bottom: 6px;
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.zbs-portal-content .sp-message-body {
    font-size: 14px;
    line-height: 1.5;
}

/* ========================
   META TEXT
   ======================== */

.zbs-portal-content .wpas small,
.zbs-portal-content .wpas .wpas-meta {
    font-size: 12px;
    color: var(--sp-muted);
}

.zbs-portal-content .spcf-kpi-row {
    display: flex;
    gap: 18px;
    margin-bottom: 48px;
}

.zbs-portal-content .spcf-kpi-card {
    flex: 1;
    padding: 14px;
    border-radius: 6px;
    border: 1px solid var(--sp-border);
    background: #f9fafb;
}

.zbs-portal-content .spcf-kpi-title {
    font-size: 12px;
    color: var(--sp-muted);
}

.zbs-portal-content .spcf-kpi-value {
    font-size: 20px;
    font-weight: 600;
}

/* ========================
   DROPDOWN + SEARCH
   ======================== */

.zbs-portal-content .wpas select,
.zbs-portal-content .wpas input[type="search"] {
    margin-bottom: 18px;
}

.zbs-portal-content .wpas select {
    margin-top: 0;
}

/* ========================
   FORM CONTAINER FLATTENING
   ======================== */

.zbs-portal-content .wpas-form {
    background: transparent;
    border: none;
    padding: 0;
    margin-top: 18px;
}

.zbs-portal-content .wpas-form label {
    display: block;
    margin-bottom: 6px;
    font-size: 13px;
}

.zbs-portal-content .wpas-form input,
.zbs-portal-content .wpas-form textarea,
.zbs-portal-content .wpas-form select {
    margin-bottom: 18px;
}

.zbs-portal-content .wpas .wpas-uploader {
    border: 2px dashed var(--sp-border);
    padding: 18px;
    text-align: center;
    border-radius: 6px;
}

/* ========================
   GLOBAL SPACING NORMALIZATION
   ======================== */

.zbs-portal-content .wpas h1,
.zbs-portal-content .wpas h2 {
    margin-bottom: 12px;
}

.zbs-portal-content .wpas p {
    margin-bottom: 12px;
}

.zbs-portal-content .wpas a {
    font-weight: 500;
}

.zbs-portal-content .sp-thread-actions {
    margin-top: 26px;
}

.zbs-portal-content .sp-thread-note {
    margin-top: 12px;
    font-size: 13px;
    color: var(--sp-muted);
}

/* === FINAL BUTTON OVERRIDES === */
.sp-discussion-action {
    display: inline-flex;
    align-items: center;
    justify-content: center;

    width: 48%;
    height: 48px;

    padding: 0;

    margin: 8px 1%;

    background: #dcdcdc;
    border-radius: 6px;

    color: #2c2c2c;
    text-decoration: none;
    font-weight: 500;

    line-height: 1;
    box-sizing: border-box;
}

.sp-discussion-action:hover {
    background: #cfcfcf;
}

.sp-discussion-action--primary {
    background: #dcdcdc;
}

/* === FINAL BUTTON OVERRIDE (HIGH PRIORITY) === */

.zbs-portal-content .elementor-widget-container .wpas a[href*="view=new"],
.zbs-portal-content .elementor-widget-container .wpas a[href*="tickets"] {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;

    width: 48% !important;
    height: 48px !important;

    margin: 8px 1% !important;
    padding: 0 !important;

    background: #dcdcdc !important;
    border-radius: 6px !important;

    color: #2c2c2c !important;
    text-decoration: none !important;
    font-weight: 500 !important;

    line-height: 1 !important;
    box-sizing: border-box !important;
}

.zbs-portal-content .elementor-widget-container .wpas a[href*="view=new"]:hover,
.zbs-portal-content .elementor-widget-container .wpas a[href*="tickets"]:hover {
    background: #cfcfcf !important;
}

/* REMOVE inline spacing inconsistencies */
.zbs-portal-content .elementor-widget-container .wpas a[href*="tickets"] {
    margin-bottom: 8px !important;
}

.zbs-portal-content .wpas-ticket-footer {
    margin-top: 32px;
    font-size: 13px;
    color: #777;
}

/* === THREAD CTA — CLEAN FLEX (NO OVERFLOW) === */

.zbs-portal-content .wpas .sp-thread-cta .sp-discussion-actions-row {
    display: flex !important;
    flex-direction: row !important;
    gap: 16px !important;
    width: 100% !important;
}

.zbs-portal-content .wpas .sp-thread-cta .sp-discussion-action {
    flex: 1 1 0 !important;
    max-width: 100% !important;
    display: inline-flex !important;
    justify-content: center;
    align-items: center;
    width: auto !important;
}

/* === FORM FIELD REFINEMENT === */

.zbs-portal-content .wpas .wpas-form select,
.zbs-portal-content .wpas .wpas-form input[type="text"],
.zbs-portal-content .wpas .wpas-form input[type="email"],
.zbs-portal-content .wpas .wpas-form textarea {

    background: #f9fafb;
    border: 1px solid #d1d5db;
    border-radius: 6px;
    padding: 12px 14px;
    width: 100%;
    box-sizing: border-box;

    font-size: 14px;
    line-height: 1.4;
}

/* === SELECT DROPDOWN VISUAL CONSISTENCY === */

.zbs-portal-content .wpas .wpas-form select {
    appearance: none;
    background-color: #f9fafb;
}

/* === FOCUS STATE === */

.zbs-portal-content .wpas .wpas-form select:focus,
.zbs-portal-content .wpas .wpas-form input:focus,
.zbs-portal-content .wpas .wpas-form textarea:focus {

    outline: none;
    border-color: #9ca3af;
    background: #ffffff;

    box-shadow: 0 0 0 2px rgba(156, 163, 175, 0.15);
}

/* === FIELD GROUP SPACING === */

.zbs-portal-content .wpas .wpas-form .wpas-form-group {
    margin-bottom: 18px;
}

/* === TEXTAREA IMPROVEMENT === */

.zbs-portal-content .wpas .wpas-form textarea {
    min-height: 140px;
    resize: vertical;
}